Privacy Policy

Zentej Ltd ("Zentej", "we", "our", "us") is a company registered in England and Wales under company number 15492208. Our registered office is at 400 Thames Valley Park Drive, Reading, Berkshire, RG6 1PT.

We are registered with the Information Commissioner's Office (ICO) under registration number ZB769129. We are the data controller for personal data collected through this website (zentej.com) and through our sales and marketing activities.

We collect the following categories of personal data:

• Contact information: name, job title, company name, email address, phone number — when you complete our contact form, book a session via Calendly or email us directly.
• Website usage data: IP address, browser type, pages visited, referral source and session duration — collected automatically when you visit our website.
• Communications: the content of emails or messages you send to us.
• Session booking: name, email address and any notes provided when booking a ZAP demonstration via Calendly.

We do not collect sensitive personal data (special category data under UK GDPR) through our website or standard business activities.

We use your personal data for the following purposes:

• Responding to enquiries: when you contact us, we use your contact details to respond to your enquiry. Lawful basis: legitimate interests (responding to business enquiries).
• Session booking and delivery: we use your name and email to confirm and conduct ZAP demonstration sessions. Lawful basis: performance of a contract (pre-contractual steps).
• Sales and marketing communications: with your consent, or where we have a legitimate interest, we may send you information about ZAP capabilities, regulatory updates and Zentej insights. Lawful basis: legitimate interests (B2B marketing) or consent where required.
• Website analytics: we analyse website usage data to improve our website and understand how visitors interact with our content. Lawful basis: legitimate interests.
• Compliance with legal obligations: where required by law, we may process your personal data to comply with legal or regulatory requirements.

We retain personal data for as long as necessary for the purpose for which it was collected, or as required by applicable law:

We do not sell your personal data to third parties. We may share your data with:

• Calendly: when you book a session, your name and email are shared with Calendly to manage the booking. Calendly is subject to its own privacy policy at calendly.com/privacy.
• Email and productivity tools: Microsoft 365 services used for email, calendar and document management.
• CRM systems: we may use a CRM to manage sales contacts. All CRM providers are selected on the basis of UK GDPR compliance.
• Legal and regulatory authorities: where required by law or regulation.

We are based in the United Kingdom. Where we use third-party services that involve transfers of personal data outside the UK or EEA, we ensure appropriate safeguards are in place — including Standard Contractual Clauses or UK Addendum — as required by UK GDPR.

Under UK GDPR, you have the following rights in relation to your personal data:

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.

Our website uses cookies for website analytics and functionality. By continuing to use our website, you consent to the use of cookies in accordance with this policy. You can manage cookie preferences through your browser settings.

We use analytics cookies to understand how visitors use our website. These cookies collect information anonymously and do not identify individual visitors.

We take appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure or destruction. These measures include access controls, encryption and regular security review.

If you have a concern about how we handle your personal data, please contact us at [email protected] in the first instance. We will do our best to resolve your concern promptly.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last updated. Continued use of our website after updates constitutes acceptance of the revised policy.

For any questions about this Privacy Policy or how we handle your personal data: